Privacy Policy

Necessity Health is committed to providing quality services to you, and this policy outlines our ongoing obligations in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of the Australian Information Commissioner: Office of the Australian Information Commissioner

What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, phone numbers and facsimile numbers.
This Personal Information may be obtained in a variety of ways, including via email, through our website, from media and publications, from cookies, and from third parties. We do not guarantee the policies or practices of authorised third-party websites linked to our site.
We collect your Personal Information for the primary purpose of providing our services to you, supplying information to our clients, and for marketing purposes. We may also use your Personal Information for secondary purposes closely related to the primary purpose, where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing or marketing communications at any time by contacting us in writing.
Where appropriate and possible, we will explain why we are collecting your Personal Information and how we intend to use it.

 

Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinions about matters such as an individual’s racial or ethnic origin, political opinions, religious or philosophical beliefs, membership of a professional association or trade union, criminal record, or health information.
Sensitive information will only be used by us:

• For the primary purpose for which it was obtained

• For a secondary purpose directly related to the primary purpose

• With your consent; or

• Where required or authorised by law

 

Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information directly from you. However, in some circumstances, we may receive information from third parties. In these cases, we will take reasonable steps to ensure you are made aware of the information provided to us by the third party.

Disclosure of Personal Information
Your Personal Information may be disclosed in several circumstances, including:

• To third parties where you consent to the use or disclosure; and

• Where required or authorised by law

 

Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse, loss, unauthorised access, modification or disclosure.
When your Personal Information is no longer required for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify it. However, most Personal Information is or will be stored in client files, which will be retained by us for a minimum of seven years.
 

Access to your Personal Information
You may request access to the Personal Information we hold about you and request corrections where necessary, subject to certain exceptions. If you would like to access your Personal Information, please contact us in writing.
Necessity Health will not charge a fee for access requests but may charge an administrative fee for providing copies of your Personal Information.
To protect your Personal Information, we may require identification before releasing the requested information.
 

Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is accurate, complete and up to date. We will take reasonable steps to ensure the Personal Information we hold is current and accurate.
If you believe any information we hold about you is incorrect or outdated, please contact us as soon as practicable so we can update our records and continue providing quality services to you.